OUR PRIVACY POLICY

This policy outlines uses and protection of the information that you provide us. Your personal informations are very important, and we are very dedicated to the protection of those information. To keep your at mind piece.This privacy policy outlines the procedures and security measures we take to ensure your data are safe.

We only collect the following information from you, for the purpose of processing an order: Your Name, Contact information including your email address and phone number, your shipping address and your billing address. These information will be used to ensure the delivery of your product, the processing of your order and our internal record keeping, including order histories.

Securing your information is of paramount importance to us. In order to ensure your details are safe and prevent unauthorized access, we manage various electronic procedures on a daily basis. Your card details will only be used for each order you place with us and are automatically deleted upon completion of your order. Your card details will not be saved on our system.

Where customers wish to pay by bank transfer or WU they can arrange this by filling in their order and selecting bank transfer or WU from the payment options. This service is arranged using the customers bank or senders information, and we will never store your bank details or WU senders information as part of your customer data after we receive payment.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

We will never sell, distribute or lease out your personal information to any third party.

 

Problems with your order

In the unlikely event that any products are faulty, defective, wrongly delivered or misdescribed please notify us soon as possible and:

  • We will refund to you the reasonable costs of returning the items to us.
  • Products need not be returned in the same condition as sold but you must return the items in the best possible condition; and
  • Products should be returned as soon as possible with the original packaging, if available, but will be accepted without the original packaging provided that you have taken all reasonable steps to ensure that the products each us without being further damaged or lost.

You must notify us promptly of any product issues so that we and our third party delivery companies are able to investigate the matter.

Once you notify us we will either replace the products or refund the price and any delivery charges paid.

If you notify us 6 months or more after receipt of the products, you have to provide documentary evidence that the product was faulty, defective or wrongly delivered at the time of delivery in order for us to consider whether or not to replace or refund the product.